Effective Date: [Insert Date]
1. Information We Collect
Personal Information
- Name
- Email address
- Billing address
- Payment information (processed securely via Stripe)
- Project information (budget, location, project type)
Technical Data
- IP address
- Browser type
- Device information
- Cookies
- Website usage behavior
2. How We Use Your Information
We use your data to:
- Process payments
- Deliver newsletters
- Provide access to subscriptions
- Send onboarding materials
- Respond to support inquiries
- Improve the platform
- Comply with legal obligations
3. Payment Information
Payment processing is handled securely by Stripe.
Lumelle does not store full credit card information.
4. Email Communications
By subscribing, you consent to receive:
- Transactional emails
- Newsletter content
- Service announcements
You may unsubscribe at any time from marketing emails.
5. Data Sharing
We do not sell your personal information.
We may share data with:
- Payment processors
- Email service providers
- Hosting providers
- Scheduling platforms
Only as necessary to operate the platform.
6. Data Retention
We retain data:
- As long as your account remains active
- As required by law
- For business record-keeping purposes
You may request deletion of your data by contacting us.
7. Security
We implement reasonable administrative, technical, and physical safeguards.
However, no system is completely secure.
Use of the platform is at your own risk.
8. Children
Lumelle is not intended for individuals under 18 years of age.
9. Your Rights (California Residents)
Under California law, you may have rights to:
- Access your data
- Request deletion
- Request correction
Contact us at: [Insert Email]
10. Changes to This Policy
We may update this policy from time to time.
Updates will be posted on this page with a revised effective date.